pb88 Privacy Policy

1Introduction

pb88 is committed to protecting the privacy of all players. This policy applies to all personal information we handle in connection with your registration, account activity, transactions, and use of pb88 services. It should be read together with the Terms and Conditions and the Responsible Gaming Policy.

We process personal data only for the purposes described in this policy and only for as long as necessary to fulfil those purposes or comply with applicable obligations.

2Data We Collect

We collect personal information in the following categories:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information beyond what is strictly required for responsible gaming purposes.

3How We Use Your Data

pb88 uses personal data only for legitimate purposes directly connected to operating the platform and serving your account. These include:

• Creating and managing your registered pb88 account.
• Processing deposits and withdrawals in Philippine Peso (PHP).
• Completing and maintaining identity verification (KYC) as required.
• Providing customer support, including responding to account queries and transaction requests.
• Detecting and preventing fraud, money laundering, and unauthorised account access.
• Improving platform features and game offering based on aggregated usage patterns.
• Communicating with you about important account updates, security alerts, and policy changes.
• Fulfilling our responsible gaming obligations, including monitoring for problem gambling indicators.

We do not use your personal information to make automated decisions that significantly affect you without any human review.

4Sharing Your Data

pb88 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We share personal data only in the following circumstances:

• Service providers: Third-party companies engaged to help operate the platform — such as payment processors, identity verification services, and IT infrastructure providers — receive only the data necessary to perform their specific function. All are bound by data processing agreements.
• Legal and regulatory obligations: We may disclose personal data when required to do so by applicable law, court order, or a competent authority investigation.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, personal data may be transferred as part of that transaction. Affected players will be notified prior to data being transferred to a new entity.

5Payments and KYC Data

All financial transactions at pb88 are processed in Philippine Peso (PHP). When you make a deposit or withdrawal — whether via local bank transfer or a supported e-wallet — your payment details are processed by our authorised payment partners. pb88 does not store full bank account numbers or e-wallet credentials on our own servers beyond what is necessary for transaction matching and audit purposes.

KYC documents — including copies of your government-issued ID and any supporting materials — are stored on secured, access-controlled systems. Access is limited to authorised compliance personnel and identity verification partners operating under strict confidentiality obligations. KYC data is retained for as long as required by applicable obligations and our internal data retention schedule.

6Data Security

pb88 applies technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, or destruction. These include:

• SSL (Secure Sockets Layer) encryption for all data transmitted between your device and the pb88 platform.
• OTP (One-Time Password) verification at every login to prevent unauthorised account access.
• Role-based access controls on internal systems, ensuring only authorised staff can access player data relevant to their function.
• Regular security assessments and access log reviews.

While pb88 takes reasonable steps to protect your data, no online platform can guarantee absolute security. You are encouraged to use a unique, strong password for your pb88 account and to keep your OTP codes confidential. If you suspect any compromise of your account, contact the pb88 support team immediately.

7Data Retention

We retain your personal data for as long as your pb88 account is active or as needed to fulfil the purposes described in this policy. After account closure, we may retain certain data for additional periods as required by applicable law, for audit purposes, or to resolve any outstanding disputes.

Transaction records in PHP are retained as required for financial record-keeping obligations. KYC documents are retained in line with identity verification requirements. Technical and usage logs are retained for shorter periods appropriate to their security and analytical purposes.

When data is no longer needed, we securely delete or anonymise it.

8Cookies and Similar Technologies

pb88 uses cookies and similar browser technologies to maintain your login session, remember your preferences, and gather aggregated data on how the platform is used. Cookies we use fall into the following categories:

• Essential cookies: Required for the platform to function correctly, including maintaining your logged-in session. These cannot be disabled.
• Analytics cookies: Help us understand how players navigate the platform so we can improve it. Data collected is aggregated and does not identify individual players.
• Security cookies: Support fraud detection and account protection features such as session integrity checks.

You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect how some platform features work.

9Your Rights

As a pb88 player, you have the following rights with respect to your personal data:

• Right of access: You can request a summary of the personal data pb88 holds about you.
• Right of correction: If any information we hold is inaccurate or incomplete, you can request that it be corrected.
• Right to deletion: In certain circumstances, you may request that your personal data be erased. This right may be limited where we are required to retain data for legal or compliance reasons.
• Right to object: You can object to the processing of your data in certain situations, including for direct marketing purposes.
• Right to data portability: Where technically feasible, you can request that your data be provided to you in a structured, commonly used format.

To exercise any of these rights, contact the pb88 support team at [email protected]. We will respond to requests within a reasonable timeframe. Identity verification may be required before we act on a request.

10Minors

pb88 is strictly for players who are 21 years of age or older. We do not knowingly collect personal data from anyone under this age. If we become aware that a registered account belongs to a person under 21, we will immediately suspend the account, void any activity associated with it, and delete or anonymise the relevant personal data as appropriate.

11Changes to This Policy

pb88 may update this Privacy Policy from time to time. When changes are made, the revised policy will be published on this page with an updated effective date. For material changes — those that significantly affect how we handle your data — we will make reasonable efforts to notify you through on-platform messages or email.

We encourage you to review this page periodically. Continued use of pb88 after a policy update has been posted constitutes your acknowledgement of the revised terms.

12Contact Us

If you have any questions about this Privacy Policy, how your data is handled, or wish to exercise any of your rights, please contact the pb88 support team:

[email protected]

Please include your registered email address in all correspondence to help us locate and verify your account. Our support team is available 24 hours a day, seven days a week. VIP Gold members and above may also reach their dedicated account manager directly through the platform dashboard.